Our Story

Why fly out when you can get it online

The West African Shop is East Africa’s foremost online shop for authentic products from West Africa. We aim to connect the East and West through trade and culture.


The West African Shop was founded by two Africans Kwesi from Ghana and Bosire from Kenya as a small business selling goods from Ghana and Nigeria to meet the growing demand and interest for organic-based cosmetic and health products. In the first year.

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Our excellent delivery system covers the whole of Kenya. We have same-day delivery within Nairobi and its environs and 24-hour delivery time for customers in other parts of the country. All products are properly and carefully packaged to ensure they are still in good condition when you receive them.



Order from us West African items, in the following categories:

  1. Cosmetics
  2. Fabrics
  3. Natural Health Products


West Africa is known for some natural sources of cosmetics products on the continent and we provide a wide range of them in our shop. Our direct suppliers from the best brands in Ghana and Nigeria give our clients the best of the west with competitive prices. We have an assortment of butter and oils including Shear butter, Cocoa butter, shai oil, cocoa oil, baobab oils in beautiful packages from some of the well-known brands in West Africa. We also stock skin lotions and hair creams from West Africa. Watch your hair grow and skin glow with these authentic West African products


Our fashion collection represents some of the colorful prints and contemporary designs that are inspired by tradition and worn by today’s West African. It includes clothes from some of the top design houses in the sub-region. We have original Ghanaian fabrics from top brands like GTP (Ghana Textiles Printing Company), Printex, & ATL (Akosombo Textiles Limited) and top clothing brands like Kiki clothing.

Natural Health Products

Experience the essence of West African wellness with our curated selection of natural health products at The West African Shop. From the deep moisturizing qualities of pure Ghanaian Shea butter to the cleansing wonders of African Black Soap and the nutritional richness of Moringa Powder, our products are a testament to nature’s healing power. Embrace a healthier, more natural lifestyle with our ethically sourced, sustainably produced range, and let the purity of nature rejuvenate your body and spirit.

Why Choose The West African Shop?

  • Natural
  • Authentic
  • Excellent Customer Service
  • Prompt Delivery
  • Awesome Return Policy
  • Secure Online Payments
  • Multiple payment options including Visa, MasterCard, Mpesa, AirtelMoney and Pesapal





To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Packaged foods are returnable for replacement only when they are in the original package free of markings or damage.

To complete your return, we require a receipt or proof of purchase. The receipt can be downloaded from the email address used when placing the order


We must receive notification of damaged products within 24 hours of delivery. We require a picture of the damaged item to be emailed to us at sales@thewestafricnshop.com  for our review.

For products damaged during delivery, please keep all original packing material for courier inspection in order to file a claim with the courier service. Once we receive the package in our office, we will assess it and give feedback within 48 hours.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@thewestafricashop.com and send your item to:

The West African Shop Limited


To return your product, you should mail your product to:

The West African Shop Limited
Location (write location)

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

We only accept returns sent back to us via our riders.